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Home/Help Center/BestTrack/Feature guides/Store-domain tracking page
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Store-domain tracking page

A self-serve tracking page that looks like your store, not a third-party carrier site.

Tracking page settings hubTracking page menu settings with custom label and menu positionTracking page editor with theme, layout and a configured ad placement
Customer tracking page before an order lookupCustomer tracking page after an order lookup
What this feature does
  • Host the tracking page on your own store domain.
  • Add the tracking page to your store menu with a custom menu-item label, then choose the main menu or footer position.
  • Reopen the setting to see the saved configuration; publishing an edit replaces the previous configuration instead of creating a duplicate menu item.
  • Let customers search by tracking number, or by order number plus email.
  • The confirmed query response can include multiple packages, carriers, tracking events and related item details.
  • Advertising configuration exists in the admin and query response, but live customer-page rendering still requires verification.
  • The proxy API can translate raw event descriptions and locations for selected languages when the customer page sends a language parameter.
  • Theme, layout, recommendations, reorder actions and page-level translation controls are not confirmed as live customer features.
Watch the branded tracking page tutorial
Open on YouTube ↗