BestTrack · Feature libraryFeature documentation
Open a focused article for product behavior, screenshots, plan availability and practical setup details.
Run the daily tracking workflow.
These guides cover the daily workflow. Where current plan labels conflict, the feature card tells merchants to check Billing.
Order tracking dashboard
One place for every order — search, filter and spot problems before customers do.
Read feature guide →Store-domain tracking page
A self-serve tracking page that looks like your store, not a third-party carrier site.
Read feature guide →CSV export
Move the current order-tracking view into a spreadsheet for operations or support work.
Read feature guide →Automatic notifications
Keep customers updated automatically so they do not need to ask where an order is.
Read feature guide →Merchant alerts
BestTrack watches shipment health for your team, not only for your customers.
Read feature guide →Region blocking
Hide location fields that match editable English keyword rules while keeping shipment statuses visible.
Read feature guide →Custom checkpoints
Create and reorder logistics checkpoints to shape the tracking journey.
Read feature guide →Custom checkpoint email notification
Tell customers when an order reaches the first enabled custom pre-shipment step — once per order.
Read feature guide →Paid feature.
Email template editing depends on the plan shown in Billing.
Need help? Contact us anytime.
Email our support team and include your store URL, order number or tracking number when relevant.