01
Setup & onboarding
Install the app, understand the Free plan, and configure the first customer-facing tracking page.
Start setup →
BestTrackOrder tracking · Post-purchase
Clear answers from setup to delivered.
Publish a store-domain tracking page, export order data, enable buyer notifications, and configure Dropshipping Mode controls.
Recommended first
One guide for the complete product.
Use the feature guide as your map, then open the focused articles below when you need more detail.
Published guide
BestTrack complete feature guide
Walk through order tracking, CSV export, store-domain publishing, notifications, keyword-based Region Blocking, automatic custom checkpoints, plans, and billing.
Read the complete guide →02
Tracking experience
Publish the store-domain page to your menu and let customers retrieve package, carrier, event and related item details by tracking number.
Set up the page →03
Notifications & exceptions
Enable five buyer shipment events and configure checkpoint email or a merchant exception digest; scheduled messages should be verified with a real test.
Configure notifications →04
Common questions
Get direct answers about syncing, checkpoints, notifications, usage, billing, and errors.
Browse 42 FAQs →Product documentation
Official BestTrack resources.
Use these resources for product setup, features, and direct answers.
Guide→FAQ→Updates→
BestTrack complete feature guide
A full product reference covering setup, features, plans, and controls.
BestTrack frequently asked questions
Forty-two direct answers for setup, usage, billing, and troubleshooting.
BestTrack product updates
New features, improvements, and fixes in release order.
BestTrack support
Email support →Still stuck on a tracking workflow?
Send the store URL, the feature you are configuring, and what you expected to happen.