Follow new features, improvements, and fixes for the BestTrack order tracking experience.
Published product changes, ordered from newest to oldest.
Installation now syncs up to 300 orders from the previous 60 days, and those orders count toward the plan allowance.
Free includes 300 tracked orders each month; new-order tracking pauses after the allowance is reached.
Pro is $9 per month with 1,000 included orders, then $0.03 per additional order while tracking continues.
Allowance dates follow the Shopify subscription billing cycle shown in Billing.
Review plans and billing →A master switch now controls Region Blocking, Custom Checkpoints, and checkpoint notification behavior while preserving saved settings.
Add up to eight custom checkpoints, for a maximum of ten total steps including the fixed Order Confirmed node.
Saving enabled checkpoints automatically applies them to existing and newly synced orders; Apply remains available for manual adjustment.
Checkpoint email remains off by default and depends on scheduled production processing. Custom checkpoints are display steps, not carrier scans.
Plan labels for Region Blocking and Custom Checkpoints are still being unified; check Billing for the store's current access.
Open the checkpoint guide →Order tracking can now export operational data, while the store-domain lookup response includes richer shipment information and partial raw-event translation support.
Export the current page, selected waybills, filtered results or all waybills, up to 50,000 records per request.
Customers query by tracking number on /apps/bestrack; responses can include multiple packages, carriers, events and related item details.
The proxy supports raw-event translation for en, zh-CN, fr, es and de when the customer bundle passes lang; that handoff still needs live verification.
Region Blocking now uses editable English keywords and preserves shipment events while hiding matching location fields.
Open the tracking-page guide →Tell us which feature you are using, your store context, and what needs clarification.
